It takes collaboration and alignment to plan and publish a social media campaing or to mange the channes day by day. We help you and your team to create draft, scehdule and publish content in a stuctured way.
Publish content to your channels.
Collaborate between your marketing department and customer service team.
With RelationDesk you get a publishing calendar for your social media channels.
Create organic content
- Calendar view: See all your content for every week and month.
- Filter content: Focus the view on specific channels
- Design content: Define all text, images, video
- Preview content: See how it will look on both mobile and desktop
- Networks: Facebook & Twitter
Collaborate with content agencies
- Create content drafts: Content creators (external agencies) can save content as drafts - but can not publish content without approval
- Send content for approval: Manager at external agencies send content for approval to the page owner
- Approve/reject content: The page owner approves/rejects content. Approved content is scheduled to be published.
- Add internal notes and tags to content: To follow up on campaigns
- Duplicate content: Great content deserves to be copied to other channels, do it with one click!
Measure what you really need to measure
Know your company’s performance. See how your team can improve.
Easily extract analyzes of how quickly you respond to incoming comments and messages in your own social media channels. You can look at each user and how well they meet their KPI goals every day. You can search for and find messages that have taken too long to respond to and also find out why.
With RelationDesk you get an overview of how many incoming messages you have, what types of questions you receive most regardless and thus improve the handling of customer dialogues in the future.