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More About Our Tools
Solutions for better decision making
Our solution for social media consists of four tools: Listen, Engage, Publish, and Measure. Together, these tools give you everything you need to manage your social media, listen to and analyze what’s being said online, measure your results – and improve them.
Unlock the Hidden Potential of Social Media With Listen
The social media landscape grows exponentially complex by the minute. With millions of conversations taking place constantly, it can feel impossible to keep track of everything that’s happening online that might be important to your brand. Listen is a social media listening tool, developed in close collaboration with our customers. The tool is designed to help you understand and compare conversations taking place on social media about everything from your company and brand to your products and services.
- Listen to what people are saying about your brand and other relevant conversations.
- Compare your results with yourself – and with your competitors.
- Gain insights that help you make better decisions.
Optimize Your Customer Communication With Engage
Being present on several social media platforms is essential, but keeping track of all the comments and messages spread out across all of them is incredibly difficult. This is your bridge between marketing and excellent customer service.
- Share customer dialogues with the entire team without leaving the tool.
- Manage all team members' individual accesses to all your social media accounts in detail.
- Respond to messages quickly, see what your colleagues are replying to in real-time, and delegate messages to your colleagues.
Make Managing Your Content
a Lot Easier With Publish
Publishing content to several different platforms and trying to keep track of it all can be more challenging than most like to admit. Our tool, Publish, makes publishing and optimizing all your social media activity a whole lot easier.
- Create, schedule, and publish content across all your social media platforms.
- Publish content to multiple social media channels at the same time.
- Draft and set placeholders in your calendar to keep track of when your content needs to be published.
Start Measuring Your Results and Improve Them With Measure
So you’ve got everything up and running, but how do you know how well your content is actually doing? It’s definitely a challenge to figure out, especially when all the platforms are using different metrics. With our tool, Measure, you can track how your communication efforts are performing and learn how your content can become even better.
- Get all the data you need to understand and optimize your content and customer communication.
- Publish content to multiple social media channels at the same time.
- Quickly and easily create all the reports you need.
- See how the entire team is performing and what can be improved to achieve your KPIs
“Retriever's social media tools have streamlined our communication process. The time savings it brings to our team is significant!”
